In addition to the help available for Torus tenants from Torus Foundation and the Torus Support Network, we’ve pulled together some of the key contact information which both tenants and members of the wider community may find useful, including support, advice and ways to stay connected.

Maybe you’re after help with your CV, signposts to job searches or tips on how to stay connected online with friends and family.

Get in touch: / 0300 123 5809 – for specific employment and skills information including live job vacancies, head to our Talent Pool page.

Please note following regular updates from the Government, information provided from the organisations below may also be changing and evolving on a regular basis:

Domestic Abuse


In an emergency, always dial 999 – if you are unable to speak always press ’55’ when prompted to confirm an emergency. Find out what support is available in your local area:

Liverpool – Information and support available.

St Helens – Safe2Speak is the Domestic Abuse Service delivered by Torus St Helens. Free confidential support is offered to ANY resident in St Helens who is a victim of domestic abuse. Find out more.

Warrington – Information and support available.

Covid-19 related information in your area: Your local authority is working in collaboration with local organisations to provide support to those requesting urgent help and updates on vaccinations and testing.

Liverpool City Council

St Helens Council

Warrington Borough Council

Food pantries, community markets and community shops

Feeding Liverpool – This interactive resource shows food pantries, community markets and community shops in Liverpool city – these are affordable food initiatives using surplus food, typically through a membership model.

St Helens Foodbanks – Providing three days worth of nutritionally balanced emergency food and support to local people who are referred in crisis.

Warrington Foodbank – Providing three days worth of nutritionally balanced emergency food and support to local people who are referred in crisis.

If you are a Torus tenant and require a foodbank voucher for any of the places highlighted in the above links, contact the Foundation on 0300 123 5809 or speak to your Torus Housing Officer.

Additional Advice and Support Services 

  • Alcohol Rehab Help – provides free resources and information to help struggling individuals & families get their lives back on track.
  • Able Futures – Have more good days with nine months free confidential, advice, guidance and support from health professionals to help you cope with work while you manage a mental health condition such as anxiety, depressions or stress.
  • Age UK Mid Mersey 0300 003 1992 – our older community can call to request support (Mon – Fri 10am – 2pm but you an leave a message).
  • Asthma UK
  • British Heart Foundation
  • Cystic Fibrosis Trust
  • Diabetes UK
  • Halton and St Helens Voluntary and Community Action
  • Hub of Hope – find out what support and activities are near you to help with both your health and mental wellbeing.
  • Independent Age – Advice and support for our older community, nationwide.
  • Kind to Your Mind campaign – Launch by LA’s and the NHS in Cheshire & Merseyside, with useful resources and how to find mental health support near you.
  • Liverpool CAMHS – providing mental health and emotional wellbeing of all children and young people and their families/carers.
  • Liverpool Cares – is a community network of older neighbours and young professionals, working to reduce isolation, improve connection and bring people together.
  • Macmillan
  • Mental Health Foundation
  • Mind or called Mind infoline on 0300 123 3393 or email
  • New Leaf – A Torus Foundation service for those living in Warrington and Cheshire looking to take that step to finding work, skills and training.
  • Primary Immunodeficiency UK
  • Public Health England
  • Royal Voluntary Service – Get involved with activities through their ‘virtual village hall’
  • Samaritans or call 116 123 or email
  • Shout Crisis Text line – Text Shout to 85258. Shout can help with urgent issues such as: suicidal thoughts, abuse or assault, self-harm, bullying and relationship challenges.
  • Silver Line Helpline on 0800 470 80 90 for people aged 55 and over.
  • Time to Change – Providing information and tips for people looking for support for themselves or family and friends.
  • Torus landlord – Tenants can keep up to date with services and information from Torus Liverpool, Torus St Helens and Torus Warrington
  • #Ok2ASK and #Ok2ASK resources There’s no easy way to ask, “are you thinking about suicide?” But it’s one of the most important questions you can ask someone who is feeling suicidal. Click the link for resources to help and where to go for help.

You can also head to the Government Advice webpage which covers plenty of useful information on Coronavirus including.


To find out more about the Torus Foundation or to get involved in what we do, please get in touch.

Call 0300 123 5809 or send us an enquiry here: